The Kaduna State Judiciary had appraised performance in the same non-bespoke manner, for about thirty years.
They saw a need to address that effectively & trusted us to create an enduring solution, because that is what we always do.
ENGAGEMENT OBJECTIVE
Enhancing Justice Delivery
SOLUTION DELIVERED
- We helped them create a Performance Management Framework, which was tied to the strategic policy concerns of the Judicial Institution.
- We trained both the managers and the people in the basics of Performance Planning, Contracting, Monitoring & Measuring.
- We facilitated Performance Management workshops where Judges, Registrars and Court Clerks learned to develop Performance Indicators for their people.
- Performance Management tools, templates, policy & processes were developed for & with them to ensure standardization, and facilitate continuity.